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About Us

The TurnKey Resources model grew from the simple desire to offload time-consuming operational tasks in order to free employees for strategic initiatives. Founded in 2011 by a group of insurance industry veterans, TurnKey began as a 24 hour “back office” to streamline administrative needs within their own firm. The result was a riveting success. Increased efficiency and a steadier workflow helped teams manage projects across all U.S. time zones. As an unexpected synergy, employee satisfaction sky-rocketed as TurnKey offloaded the tasks they considered too time-consuming and monotonous. Employees could focus on what was most important—the business!

After years of refinement, growth and success, the proof of concept has been accomplished. After innumerable requests for access to our resources from third parties, the team decided to recreate this proven infrastructure and offer these services to specialty MGAs, wholesale and retail brokers and insurance companies.

 

Working with TurnKey Resources creates clear returns for you, your staff, and your bottom line—most notably your ability to increase revenues and reduce or redistribute expenses.

 

Many insurance entities dedicate up to half their payroll to administrative services. This may surprise you, but many don’t realize that it’s happening. Consider some of these examples:

 

  • 79% of insurance executives say it takes more than 9 months to bring a new product to market. We think it should take a fraction of that time. TurnKey Resources can help you expedite the setup and implementation of new products.
     

  • 82% of insurance companies issue their policies within 90 days of binding; 12% need between 90 and 180 days. We think it should take only a handful of days. Our team can get you there.

 

Our services allow your business to be a round-the-clock back office. Companies managing offices across three or more time zones always run into communication, response and follow-through challenges. Our team’s administrative services are available around the clock to eliminate transactional, time-sensitive issues.

 

As a plus, partnering with TurnKey Resources provides your company access to the wealth of resources and experience fine-tuned by our strategists. You can tap into our knowledge base on a project or as-needed basis. Our flexible business model provides you with the ability to maintain a strong core group of employees while you manage insurance cycles and seasonal business.

Our Team

Sonny Shao1.JPG

Sonny Shao is the General Manager at the TurnKey Resources China office. With a background from the Nanjing University of Finance and Economics, he has over eight years of experience in data processing for US insurance agencies. Sonny specializes in data analysis and has been responsible for leading the China team to excellence in his 10 years there.

Sonny Shao

Office Manager, China Office

Sonny Shao1.JPG

Sonny Shao is the General Manager at the TurnKey Resources China office. With a background from the Nanjing University of Finance and Economics, he has over eight years of experience in data processing for US insurance agencies. Sonny specializes in data analysis and has been responsible for leading the China team to excellence in his 10 years there.

Sonny Shao

Office Manager, China Office

Sonny Shao1.JPG

Sonny Shao is the General Manager at the TurnKey Resources China office. With a background from the Nanjing University of Finance and Economics, he has over eight years of experience in data processing for US insurance agencies. Sonny specializes in data analysis and has been responsible for leading the China team to excellence in his 10 years there.

Sonny Shao

Office Manager, China Office

Sonny Shao1.JPG

Sonny Shao is the General Manager at the TurnKey Resources China office. With a background from the Nanjing University of Finance and Economics, he has over eight years of experience in data processing for US insurance agencies. Sonny specializes in data analysis and has been responsible for leading the China team to excellence in his 10 years there.

Sonny Shao

Office Manager, China Office